AssetVault Privacy Policy

Last revised: 29th May, 2018

This website is brought to you by AssetVault Limited, a company registered in England and Wales with registered number 09993269 and registered office at 9th floor, 107 Cheapside, London EC2V 6DN (AssetVault, we, us). We take the privacy of our website users very seriously. We ask that you read this Privacy Policy (‘the Policy’) carefully as it contains important information about how we will use your personal data.

If you do not agree to be bound by this Privacy Policy do not download, access or use the Site.

We reserve the right to update this Policy from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible. You are responsible for regularly reviewing this Privacy Policy so that you are aware of any changes to it.

Personal Data We May Collect

By using our products and services, you signify acceptance to the terms of this Privacy Policy. Whenever you complete an online form on our products and services, you consent to Assetvault obtaining personal data about you (such as your name, address, email address). For example, we obtain your personal data when you register to use this website, send us feedback, post material, upload assets or other data to your account, contact us for any reason, or sign up to our email mailing list. We may also obtain sensitive personal information about you if you volunteer it during the completion of an online form. All information that you provide to AssetVault must be true, complete and accurate, and you must notify AssetVault of any changes to your information. At our request, you shall promptly provide evidence of your identity.

When you use this website, we collect and store information about your computer, browser or mobile device and your activities. This information could include (a) your mobile device’s unique ID number; (b) your mobile device’s geographic location while you are using the website; (c) your IP address: (d) technical information about your computer and mobile device such as type of device, web browser or operating system; (e) your preferences and settings such as time zone and language; (f) how long you used the website and which services and features you used. However, your explicit consent is required to collect any data that can identify you individually, be it directly or indirectly.

We may monitor your use of this website through the use of cookies and similar tracking devices. Again, your explicit consent is required to collect any data that can identify you individually, be it directly or indirectly. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see our cookie policy to find out more about use of cookies on this site.

How We Use Your Personal Data

We may use your personal information to (a) manage your account and provide the services and support you request; (b) prevent and detect potentially prohibited, fraudulent or other or illegal activities and enforce the terms of use; (c) customise, measure and improve our services, content and advertising; (d) tell you about our services; (e) better understand our users, diagnose and fix problems; (f) sell and display offers and ads that may be relevant to you; (g) security vetting and (h) research, statistical analysis and behavioural analysis; customer profiling and analysing your preferences

Marketing & Opting Out

We will only contact you by email if you have explicitly consented to us doing so (such as by providing your email address, or by subscribing to our newsletters). If you ever change your mind and would prefer us not to contact you in the future, then you can opt out at any time. See further ‘Your Rights’, below.

Disclosure of Your Personal Data

We may disclose your personal data to: (a) other companies within our group; (b) our agents and service providers that we may appoint to perform functions on our behalf and in accordance with our instructions; (c) law enforcement agencies in connection with any investigation to help prevent unlawful activity; (d) our business partners in accordance with the ‘Marketing and Opting Out’ section above; (e) to allow advertisers and advertising networks to collect information about your computer or mobile device, activities, and geographic location to enable them to display targeted ads to you; (f) to respond to legal requirements (including under the Data Protection Act 1998 as amended, or its local equivalent).

Keeping Your Data Secure

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. However, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Information About Other Individuals

If you give us personal information about someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can: give consent on his/her behalf to the processing of his/her personal data; receive on his/her behalf any data protection notices; give consent to the transfer of his/her personal data abroad; and give consent to the processing of his/her personal information.

Transfers of Data Out of the EEA

When you sign up to our mailing list you agree that we may transfer your personal data to countries outside the European Economic Area. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.

Your Rights

1) Right to Access: You have the right to request access to all personal data that we may process about you free of charge. This right can be exercised verbally or in writing. We will require you to: i) provide proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill); and ii) specify the personal data you want access to, including any account or reference numbers where applicable.

2) Right to rectification: You have the right to require us to correct any inaccuracies in your data free of charge. This right can be exercised either verbally or in writing (an email sent to support@assetvault.co). We require that you provide us with enough information to identify you (eg account number, username, registration details); and specify the information that is incorrect and what it should be replaced with.

3) Right to object: You have the right to ask us to stop processing your personal data for direct marketing purposes. This right can be exercised either verbally or in writing (an email sent to support@assetvault.co with a subject line that says ‘Unsubscribe’ is acceptable). We require you to provide us with enough information to identify you (eg customer number, username,); and if your objection is not to direct marketing in general, but to direct marketing by a particular channel (eg email or telephone), please specify the channel you are objecting to.

4) Right to be informed: You have the right to be informed about the collection and use of your personal data. Assetvault must provide individuals with information including: purposes for processing their personal data, retention periods for that personal data, and who it will be shared with. The information you provide to people must be concise, transparent, intelligible, easily accessible, and it must use clear and plain language.

5) Right to erasure: You have a right to have your personal data erased. The right to erasure is also known as ‘the right to be forgotten’. This right can be exercised either verbally or in writing. Assetvault will respond within one month of the request.

6) Right to restrict processing: You have the right to request the restriction or suppression of your personal data. When processing is restricted, Assetvault is permitted to store the personal data, but not use it. This right can be exercised either verbally or in writing. Assetvault will respond within one month of the request

7) Rights in relation to automated decision making and profiling: Assetvault can only carry out this type of decision-making where the decision is: i) necessary for the entry into or performance of a contract; or ii) authorised by Union or Member state law applicable to the controller; or iii) based on the individual’s explicit consent.
Assetvault must identify whether any of your processing falls under Article 22 and, if so, make sure that it: i) gives individuals information about the processing; ii) introduces simple ways for them to request human intervention or challenge a decision; iii) carries out regular checks to make sure that its systems are working as intended.

8) Right to data portability: You have the right to data portability that allows individuals to obtain and reuse their personal data for their own purposes across different services. This allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without affecting its usability.

Our Contact Details

We welcome your feedback and questions. If you wish to contact us, please send an email to support@assetvault.co, write to us at our registered office below or call us on 0800 368 8272

Registered office: 9th floor, 107 Cheapside, London EC2V 6DN

If any provision of this Policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.
This Privacy Policy shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts.